My husband and I have used CertaPro Painters for 15+ years and always found Mike Del Pellaro and his team to be professional, ethical, hard working, knowledgeable and competitive in terms of price. Over the past week and a half Kim and Karol have painted our exterior trim and front door. It was a pleasure having Kim and Carol - they were helpful, kind, hard working, meticulous and the final product looks amazing! Kim came across some unanticipated issues with our front door and spent considerable time to ensure the final job was above and beyond excellent - he has even had to delay his summer holiday to finish the job. Now that's dedication and professionalism! We will continue to use CertPro for all our painting needs. I do not hesitate to recommend them!Helen and Jason, Vancouver
I am late writing this review as the work was done about six years ago but wanted to share my experience. My job was booked through Costco but there is no longer an affiliation with CP. Tony the estimator was professional and pleasant to deal with but there was a disagreement on whether gutters and downspouts were included in the quote. The designer assigned to us did a great job in finalizing our colour choices. From a scheduling perspective they powerwashed the day before they started painting which in hindsight probably didn not allow enough drying time. The job lead was pleasant to deal with and the crew appeared hard working. The job site was kept clean. My issues are with the quality and longevity of the work. The painting around the front door, porch railings and wood frame windows started to bubble almost immediately after completion. Their contract has a clause exempting any warranty on horizontal painting which was used to preclude any remediation on the bubbling. The bubbling eventually cracked leading to the paint coming off. We choose a deep red as the main colour but CP chose to use a white primer to do some touch up priming where there was bare wood. Needless to say this led to a blotchy final appearance. A dark primer that more closely match the orginal paint colour should have been used to create a more uniform base. The paint on the south side of the house has come off in many areas. This did not happen with previous paint jobs. This started more than a year ago. In performing the work they removed the hardware holding the downspouts. They were suppose to return to reattach them but never did. They painted over the gate hardware and electrical outlet rendering them inoperable. Lastly in order to paint the dormers on the roof they used some sort of platform to stand on. This platform was attached or nailed into the roof shingles. This left about two dozen holes in our roof which they filled with silicone. There is now a risk to water leakage. I have seen other painters use safety harnesses while on roofs.
I was very happy with our painter Kim who went above and beyond to ensure we were stratified and the job was done right. Very clean worksite and good communication.
Our CertaPro painters, Kim and Karol, were Punctual, Conscientious, Great Communicators, and a Delight to work with. They cleaned our site daily and left it impeccable. Exceeded our expectations.
We were very happy with Tomas and his crew from CertaPro Painters. They did an amazing job. The house looks great. The site was cleaned and tidied at the end of every day. Everything was done on time with meticulous attending to detail.They were very careful around the garden, which was very important to me. I will definitely have then back when it's time to do the interior.
CertaPro Painters of Vancouver, BC is a Canadian Painter based in Vancouver, British Columbia. CertaPro Painters of Vancouver, BC is located at 2091 W Broadway #200, Vancouver, BC V6J 1Z5, Canada.
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