I have been trying to cancel my membership and it's now 3 months and I still have not received my refund. They are trying to charge me all the extra fees when I don't even have a contract and I paid for the whole year on a month to month basis. Below is my email to the manager, who doesn't seem to care about customer service at all and I haven't heard from him since last week. Hi Mark,I don't think this contract even applies to me because I already paid the whole year on a month to month basis... But the time it took for you guys to even response to my calls and emails are unacceptable. The fact that I have to call several time and pass on to different person is very unprofessional. Your company values seems no appreciation for your customer. So go ahead and charge me all these fees because I wouldn't be surprised on how you guys operates based on my experience but know this that your business will not last long if you treat your customers like this. Joel
Club 16 is, like other reviews have said, is quite old. It's falling apart I must admit but the aspect of it that gets me are the patrons. I go there in the wee hours of the morning and I find everyone there pleasing. Everyone's enjoying their workouts and they're happy to spot whenever they you need it.Club 16, however, has glaring problems which are: lack of lighter plates (2.5 and 5), machines breaking somewhat frequently and that constant leak from the ceiling.
My trainer Jonathan Thomas is the best. He possesses everything you'd want in a personal trainer. He is bright, motivational, passionate, and will always inspire you to do better. Jonathan's energy and enthusiasm to help his students are admirable. Not only his coaching has helped me become stronger but also, and more importantly, his approach to training has built confidence in me to believe in my ability to reach new heights. 6 packs pics coming soon folks!
Went to a big name gym before these guys and they wanted to charge outrageously for the day pass. Passed on them and went to these guys for 4 days and was able to get great workouts in every time. Basically the same great workout but at a 3rd of the cost. Great location and view too. Not very many gripes on my part. Thanks guys
Great student deals makes this gym surprisingly affordable for its location. You get a nice view of false Creek as you use their cardio machines. Could be a little bigger, but has everything you need for a great workout.
Club16 Trevor Linden Fitness Downtown is a Canadian Gym based in Vancouver, British Columbia. Club16 Trevor Linden Fitness Downtown is located at 1055 Canada Pl #50, Vancouver, BC V6C 0C3, Canada.
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