Retail side review: Good selection of hair care products. Super unhelpful and unwelcoming staff :s. I'm sure everyone would appreciate less attitude when asking for help.
Went in for a haircut yesterday and it was okay. The girl was really nice and did a good job of the cut but it felt very rushed as she did everything in 30 minutes. I asked for my hair to be thinned out and she only thinned a small section which was really annoying. My hair isn't naturally straight and i came into the salon with straight hair. The stylist didn't even bother to ask me if I would like my hair straighten after the cut so I had to go home and do it myself. Since my hair wasn't straight I couldn't see the cut properly and felt vert anxious until I went home and fixed it. I was also promised a free hair mask as my appointment was rescheduled and didn't event get that. If you want a quick cheap cut then go here otherwise I would recommend spending more money for a better quality in cut and service.
Worst hair cut I've ever had(been here in spring)
Worst customer service ever. I called at 9am and made an appointment for a blow out at 330pm. At that time I told the receptionist I can come earlier if 3:30 does not work but can not come any later than that. She said no 3:30 is perfect and booked me. At 1pm I get a call saying sorry we booked a color correction and we can no longer take you at 3:30 you have to come later. WORST CUSTOMER SERVICE and no regard for the clients time. DO NOT GO HERE!
Uneven and sloppy hair trimming (5min job) for $31!? NEVER coming back, thank you.
Zennkai & Eccotique Kitsilano is a Canadian Hair Care based in Vancouver, British Columbia. Zennkai & Eccotique Kitsilano is located at 2131 W 4th Ave, Vancouver, BC V6K 1N7, Canada.
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