Terrible customer service! Stopped in this morning to see if they carried a specific paintbrush. Asked the guy behind the till where the paint brushes are, and walked down the correct aisle. I had barely walked past the spot where the brushes were, when the store clerk starts yelling at me, "hey, guy, guy, guy, you keep walking past the brushes". I couldn't believe their employees get away with yelling at a customer, especially for something so trivial. This place gives a bad name to small businesses. There is now a home hardware store just near Davie and Thurlow.
Convenient hours, good supply of necessary needs. The quality of customer service and warmth of greeting can vary, as with all retail. But the knowledge is consistently good.
I think this is a really good neighbourhood hardware store. It has all kinds of those things you need and have to run out get in the middle of a project. Also, I like the two guys running it. They're so not out to impress and I just love how down to earth and funny they are.
Amazing amount of inventory for a store on the smaller side. Bruce is always super helpful!
Just anouther place where I love to get my house materials. Management is so down to earth and Cool.
West End Paint & Hardware is a Canadian Hardware Store based in Vancouver, British Columbia. West End Paint & Hardware is located at 835 Bidwell St, Vancouver, BC V6G 2J7, Canada.
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