WARNING THEY LOSE YOUR ITEMS! I used their pick up/delivery service for a few months and at first everything was perfect. Then they lost my favourite dress. I should have cancelled them but I understand we are all human and make mistakes now and then so I continued using their service. The last load they did for my partner and I they lost 11 of our items! After reporting the loss to the staff the owner took 3 days to respond to us and made it seem like it was somehow our fault. She suggested we left the laundry outside our house etc. Clearly there is a problem with their management because if she had actually asked the staff she would have known that we live in an apartment and every time there was a pickup or delivery either my partner or myself would meet directly with the driver. They only ended up giving us 1/3 of what was lost after a very unpleasant ordeal. Honestly just a horrific experience.
Highly recommend Laundry Valet. We used Laundry Valet instead of the hotel service. It would have been over $300 to use the motel service but less than $10 here to do ourselves. Washed and dried in an hour. All for a 20 minute walk, great staff very clean, plenty of food and coffee nearby.
Always had a great experience here. Am able to keep my soap in the back between visits, watch TV, play the courtesy house guitar (which the laundry lady plaus beautifully) ......aaaand do laundry in a clean place.
This is my new go-to place for dress shirt services. Reasonably priced, fast and great value (cost) - the service is very god too:)
Laundry returned-neatly folded and stacked. Picked up at our hotel promptly and returned before 5 oclock. Very nice people to deal with and very good at what they do. Highly recommended!
Laundry Valet is a Canadian Laundry based in Vancouver, British Columbia. Laundry Valet is located at 1238 Davie St, Vancouver, BC V6E 1N3, Canada.
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