From Nicola ArrottaI would like to express my sincere thanks and gratitude to Hugh OLoughin for his friendly and professional manner in helping me in my recovery.Thank You
I suffered a work related injury and got my claim approved by Work Safe BC. I was glad to learn that OT would accept it, and help with the paperwork. Office staff is efficient and extremely welcoming. Hugh is incredibly empathetic, and particularly knowledgeable. You can tell that he's interested in fixing what's wrong, by listening first, asking a bunch of pertinent questions, and getting real-time feedback on his hands-on working on the problem. Truly a top notch clinic.
I was referred to see Hugh O'Loughlin at OT Physiotherapy by my mother after severely spraining my knee / tearing my ACL in Sept 2017. Hugh was my physiotherapist for roughly 3 months (March - June 2018). It was an extremely long recovery process, in which I had two different MRI results and underwent an arthroscopy and surgery. I was told many different things by many different doctors, but working with Hugh every week was very helpful because he listened patiently to my knee problems and progress and helped me understand my injury and what exactly we were doing to improve my situation. He designed suitable exercises for me to do and made the necessary adjustments according to my ability levels every week. He definitely helped alleviate a lot of the anxiety around my injury and the exercises definitely helped contribute to my recovery process. I found the pdf sheet with diagrams and instructions of my exercise program for the week extremely helpful and it helped me remember all the exercises I was supposed to do each day. I had worked with another physiotherapist for the previous 3 months I was away in Hong Kong for surgery, and I always forget exactly what I'm supposed to work on without it all written out. Also a shoutout to the awesome receptionist at OT who recognized me by name starting by my second visit and always greeted me with a friendly smile and asked after me every time I came in. I'm terribly ashamed to say I don't remember her name because she always remembered mine.
I had never seen a physiotherapist before but I found OT Physiotherapy online and made a same-day appointment with Hugh, who was able to help me quickly and safely recover from my knee dislocation. His graduated exerces have set me up for success in returning back to my normal activities.
I have been to various physiotherapy clinics in Vancouver and Burnaby, but out of all, OT physiotherapy is definitely the one I will be sticking to! Super welcoming staff at the front desk and I loved their environment friendly way of filling out the paperwork! Hugh was very nice and attentive. My situation was explained very clearly to me and so were the exercises I should practice. Thank you so much! Definitely the best experience I had so far with physiotherapy, and I look forward to my next appointment. This clinic is definitely a gem :)
OT Physiotherapy - Lifemark is a Canadian Physiotherapist based in Vancouver, British Columbia. OT Physiotherapy - Lifemark is located at 3438 Lougheed Hwy #210, Vancouver, BC V5M 2A4, Canada.
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