Excellent service, kind and accommodating reception who go out of their way to serve you.
Be careful before booking here if you have a busy schedule!!!!They somehow lost my appointment after I had changed my schedule to be there for the time they had booked for me. From the moment I stepped into their office it felt unwelcoming. Then when I found out that my name was in the system but my appointment wasn't I couldn't believe it. Apology seemed barely genuine. You could tell they couldn't care less. If this review even makes one person choose a different place to go for physio I will feel better for what I experienced here. I phoned 4 other physio places in the area and none could squeeze me in but all of them were happy to offer other offices for me to try calling. Funny that the ones who messed up my appointment wouldn't even do that!
NOT RECOMMENDED. This city is saturated with Physiotherapy clinics, go somewhere else. This is a starting ground for recent grads and those are not the people you want experimenting with your body. There are many clinics with a staff of 10+ experience.Update for the owner: Matt, I called the next day and left a detailed message on your answering service. Nobody returned my call. I waited a week and gave you the benefit of a doubt. I called again and left a detailed message. No return call. Oh but the moment someone leaves a review for the world to see then its time to make contact with the customer....how convenient. My review is very warranted.
Best team of physios in Vancouver! I mostly appreciate the direct and individualized approach; every time I've gone and every physio I've seen at the clinic has made me feel like the focus of the session from treatment to exercise. As an athlete they have been very functionally based, with the goal of getting me moving, focusing on the exercises that matter and always optimistic (can't stress how valuable this has been for me when injury has me feeling depressed or anxious).I live in East Vancouver and its always worth the effort to make the trek across town to visit the clinic on west 4th!
I have been going to Lauren for a year now. At 38, I had a severe hip injury. Lauren had me healed in months and following a car accident last month has helped me again strengthen and recover from pain. I highly recommend the team here as I have been consistently supported off and on at West 4th for over 11 years starting with my first injury from Repetitive Strain in 2007.
West 4th Physiotherapy Clinic is a Canadian Physiotherapist based in Vancouver, British Columbia. West 4th Physiotherapy Clinic is located at 2211 W 4th Ave Suite 216, Vancouver, BC V6K 4S2, Canada.
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